Returns & Exchanges
Due to the perishable nature of our products, we cannot accept physical returns. However, if your order arrives damaged or does not meet our quality standards, we are committed to making it right through a refund or replacement.
1
Inspect Your Order
Check your delivery immediately upon arrival to ensure all items are present and at a safe temperature.
2
Document Issues
If there is damage or a quality concern, take clear photos of the product and the shipping label.
3
Contact Support
Email our team within 48 hours of delivery with your order number and the photos of the issue.
4
Resolution
Our team will review your claim and issue a store credit, refund, or ship a replacement at no extra cost.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing